Will SAP HANA really ‘herald a new generation of analytics, business applications and IT simplification with SAP in-memory computing technology?’ Daneel de Villiers, managing director of the SAP consultancy, De Villiers Walton, evaluates the new technology from SAP and discusses the options available to firms striving for better Business Intelligence.

As users and directors demand ever-more from IT systems, Darron Walton, managing director of the SAP consulting specialist, De Villiers Walton, explains why it’s crucial to use intelligent planning to tackle operational issues in CRM head-on. Here, he presents his top ten tips for smoother-running systems.

Darron Walton, managing director of the SAP consulting specialist, De Villiers Walton, considers a more intelligent best-practice approach for connecting business strategy with successful CRM system deployment.

Can customising existing IT systems be a more effective alternative to implementing off-the-shelf Customer Relationship Management systems? Darron Walton, managing director of the SAP consulting specialist, De Villiers Walton, explains why some firms are now embracing ‘CRM without CRM’

Slow to generate, under-utilised and inaccurate Business Intelligence (BI) data can put manufacturers and distributors at a competitive disadvantage. Here, Daneel de Villiers, managing director of De Villiers Walton Ltd, explains how getting to the root of difficulties with underlying IT systems has enabled leading players in the grocery industry, such as the SHS Group, to generate better Business Intelligence