John McLarnon from SHS Group delivered a presentation on the tactical steps SHS Group took to enhance their overall SAP BI performance following a BI System Performance Review delivered by De Villiers Walton. SHS Group focused on a number of areas that stifled the effective use and support of the SAP BI System. This presentation outlines how and why they executed a performance review and how they focused on the output recommendations to fast track their BI performance program, with lessons learned and key benefits.