The aim of enterprise resource planning systems is to create a collaborative environment across enterprise organisations – yet gaps in standard functionality often result in practical issues for users and performance issues for businesses. Organisations need to address this and tackle some of the complexities inherent in enterprise software. However, in the current economic climate, IT budgets are tighter than ever. So, rather than start from scratch and replace existing ERP systems, many organisations are seeking to undertake smaller projects with a fast ROI. Fortunately it is now possible to adapt existing ERP systems in a way that will succeed in increasing user productivity, enhancing data quality, compliance and customer insight and increasing user motivation and adherence to protocols.