Custom Development of an SAP CRM Sales Process Solution for SAP
Project Objectives
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Implementation Highlights
Benefits
- On time and on budget
- Solution utilized leading-edge UI technology and Enterprise Service Oriented Architecture
- Innovative and revolutionary user interface - "it is as easy as going to a Disney store and picking up a toy" - feedback from a business user
Benefits
- Fully integrates with business partner and opportunity management data and functionality in SAP CRM system
- Provides an intuitive, interactive, web-based front-end with which provides users with rapid access to relevant content; rapid switching between prospects; and to other tools in either a guided (pop-up help) or unguided (help turned off) manner to support customer buying scenarios
- Provides an end-to-end framework to the relevant methodology and content to increase sales efficiency and to win deals
- No user training was required to use the tool