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CUSTOM DEVELOPMENT OF AN
​SAP CRM SALES PROCESS SOLUTION FOR SAP

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Project Objectives
  • Develop an end-to-end, web based tool which integrates with SAP CRM to support the SAP “Total Customer Experience” (TCE) buying process for its mid-sized enterprise market
  • Enable sales professionals to understand where the prospective customer is in the sales process and their level of engagement
  • Deploy an intuitive and user friendly interface
Implementation Highlights
  • On time and on budget
  • Solution utilized leading-edge UI technology and Enterprise Service Oriented Architecture
  • Innovative and revolutionary user interface - "it is as easy as going to a Disney store and picking up a toy" - feedback from a business user

Benefits
  • Fully integrates with business partner and opportunity management data and functionality in SAP CRM system
  • Provides an intuitive, interactive, web-based front-end with which provides users with rapid access to relevant content; rapid switching between prospects; and to other tools in either a guided (pop-up help) or unguided (help turned off) manner to support customer buying scenarios
  • Provides an end-to-end framework to the relevant methodology and content to increase sales efficiency and to win deals
  • No user training was required to use the tool
SAP
SAP BW
SAP C/4HANA
SAP CLOUD APPLICATION STUDIO
SAP CLOUD PLATFORM
SAP CRM
SERVICES
CONSULTING
CUSTOM DEVELOPMENT
PROJECT REMEDIATION
USER EXPERIENCE
BLOG
​ABOUT US
CONTACT US

DVW Solutions, from De Villiers Walton, specializes in SAP consulting & software development with a focus on Analytics & CRM

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SAP® Business Suite, SAP® BusinessObjects™, SAP® BW are the trademarks or registered trademarks of SAP SE in Germany and in several other countries.

​PRIVACY POLICY

  • SAP
    • SAP BW
    • SAP C/4HANA
    • SAP CLOUD APPLICATION STUDIO
    • SAP CLOUD PLATFORM
    • SAP CRM
  • SERVICES
    • CONSULTING
    • CUSTOM DEVELOPMENT
    • PROJECT REMEDIATION
    • USER EXPERIENCE
  • RESOURCES
    • CASE STUDIES
    • PRODUCT DEMOS
    • WEBINAR RECORDINGS
  • BLOG
  • ABOUT
    • ABOUT US
    • MANAGEMENT TEAM >
      • DANEEL DE VILLIERS
      • DARRON WALTON
      • GERLIZE DE VILLIERS
      • JIE ZHAO
    • CONTACT US
    • CUSTOMERS
    • PARTNERS
  • GO TO DVW ANALYTICS
Picture
Project Objectives
  • Develop an end-to-end, web based tool which integrates with SAP CRM to support the SAP “Total Customer Experience” (TCE) buying process for its mid-sized enterprise market
  • Enable sales professionals to understand where the prospective customer is in the sales process and their level of engagement
  • Deploy an intuitive and user friendly interface
Implementation Highlights
  • On time and on budget
  • Solution utilized leading-edge UI technology and Enterprise Service Oriented Architecture
  • Innovative and revolutionary user interface - "it is as easy as going to a Disney store and picking up a toy" - feedback from a business user

Benefits
  • Fully integrates with business partner and opportunity management data and functionality in SAP CRM system
  • Provides an intuitive, interactive, web-based front-end with which provides users with rapid access to relevant content; rapid switching between prospects; and to other tools in either a guided (pop-up help) or unguided (help turned off) manner to support customer buying scenarios
  • Provides an end-to-end framework to the relevant methodology and content to increase sales efficiency and to win deals
  • No user training was required to use the tool