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The De Villiers Walton Blog

Read our latest thoughts on all things SAP.
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Deliver a gold standard SAP BW on HANA solution

Deliver a gold standard SAP BW on HANA solution

We have recently completed a complex Flexible Reporting programme for a global consumer goods company where we were engaged to help them transform an underperforming SAP BW implementation into a sophisticated BI landscape underpinned by a “gold standard SAP BW on HANA implementation” (SAP’s words not ours!).

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The Entertainer extends Transversal's technology into its contact centre (with a helping hand from De Villiers Walton)

The Entertainer extends Transversal's technology into its contact centre (with a helping hand from De Villiers Walton)

For the last five years The Entertainer has delivered a high level of customer service via its website through Transversal’s Prescience Self-Service Adviser. With an expanding website offering and over 120 retail stores stocking thousands of products, and with Christmas coming, they recently recognized the need for agents in their contact centre to provide an equally high level of customer service. It was clear that their contact centre agents needed to find more accurate information faster through a single and consistent source of knowledge, so they have deployed Transversal's Prescience Contact-Centre Adviser.

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Fifty Shades of SAP Hybris C4C

Fifty Shades of SAP Hybris C4C

Please join us on Wed, Sep 28, 2016 3:00 PM - 3:45 PM BST / 10:00 AM - 10:45 AM EST for, "Fifty Shades of SAP Hybris C4C" the sequel to our popular webinar, "Confessions of an SAP Cloud for Customer consultant".

The webinar will be hosted by me, Darron Walton and covers the following topics:

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Find the diamonds in the rough with SAP Hybris Cloud for Customer Deal Finder

Find the diamonds in the rough with SAP Hybris Cloud for Customer Deal Finder

With SAP Hybris Cloud for Customer Deal Finder, SAP has delivered a real gem of a tool that uses the predictive analytics capabilities of SAP Infinite Insight to identify those Leads that are most likely to convert into Opportunities.

My only concern is that Deal Finder is not available as part of the standard C4C subscription and, given the lack of buzz about it on SCN and social media, I think the additional licensing requirement is deterring a lot of C4C customers from even considering it.

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Load data into SAP with the DVW Alteryx Data Loader for SAP

Load data into SAP with the DVW Alteryx Data Loader for SAP

Following hot on the heels of the DVW Alteryx Connector for SAP, the fastest, easiest way to extract data from SAP into Alteryx, De Villiers Walton has developed the, DVW Alteryx Data Loader for SAP.

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