We recently completed an engagement for a global consumer goods company who, having implemented SAP TPM - and a notorious “tier one” SI TPM template - were struggling with the usability, complexity and performance of the solution.

When people talk about knowledge management integration for SAP Cloud for Customer, MindTouch is often one of the first products mentioned. In this blog I want to introduce you to an alternative and, in my opinion, better product that elevates itself above other knowledge management products through its ability to understand what people mean and not what they say, anticipate what knowledge they will need next and improve through continued use. This is much more than a search engine that can trawl through a repository of documents. The product is Transversal’s next-generation cognitive knowledge platform Prescience and at De Villiers Walton we’ve been so impressed by it that we’ve integrated it with SAP C4C.