How do you take control of the visits your sales teams make to your customers, but give your people the freedom to use their individual skills and intuitions?  How do you track which customers have been visited, and more importantly which haven’t?  How do you train your new-comers, or ensure best practice is followed by your old-timers?  How do you get the big picture of what’s happening, what’s coming up … or what benefits came out of your sales investment?

We recently completed an engagement for a global consumer goods company who, having implemented SAP TPM - and a notorious “tier one” SI TPM template - were struggling with the usability, complexity and performance of the solution.

In this presentation, Darron Walton, Managing Director of De Villiers Walton and Tim Fisher, Head of SAP Solutions Innovation, Capgemini UK identify the 4 key issues with SAP TPM today and present a vision for how to resolve them.