It was October 1, 2002 and after a full day attending various TechEd sessions, Daneel de Villiers and I sat in a bar in Bremen putting the world to rights.
Daneel had recently left Price Waterhouse and I had returned to permanent employment after a few years as a contractor. We had both joined a start-up that turned out to be a masterclass in how not to run a consulting business and were feeling deflated.
How SAP HANA Cloud Platform can be the "secret sauce" in your SAP Hybris Cloud for Service implementation
We have recently completed the implementation of SAP Hybris Cloud for Customer's Service capability for a large enterprise, with subsequent large-scale and specific requirements.
The solution uses SAP Hybris Cloud for Customer (C4C) to capture and centralise HR ticket information for the entire employee population. Tickets can be raised via integration with SAP HCM, via direct emails into the system or simply by agents manually keying in details, but all of these have flaws.
Check out Darron Walton of De Villiers Walton's presentation on the future of cloud-based CRM presented at the Investigo SAP cloud event November 2016.
Miller Heiman is one of the world’s most respected sales performance companies. Their Strategic Selling® system helps thousands of organizations worldwide develop comprehensive strategies to win sales opportunities.
DVW has developed a packaged Miller Heiman integration for SAP Hybris Cloud for Customer and SAP CRM. The integrations cover the Blue Sheet, Green Sheet, Gold Sheet and Platinum Sheet.
Get your SAP Cloud Application Studio (SDK) developments for SAP Hybris Cloud for Customer off to a good start by considering some of these tips and tricks from our SAP Cloud Application Studio Development Team. While some of them are common to all types of development, others are very specific to the SDK.