We have recently completed a complex Flexible Reporting programme for a global consumer goods company where we were engaged to help them transform an underperforming SAP BW implementation into a sophisticated BI landscape underpinned by a “gold standard SAP BW on HANA implementation” (SAP’s words not ours!).
For the last five years The Entertainer has delivered a high level of customer service via its website through Transversal’s Prescience Self-Service Adviser. With an expanding website offering and over 120 retail stores stocking thousands of products, and with Christmas coming, they recently recognized the need for agents in their contact centre to provide an equally high level of customer service. It was clear that their contact centre agents needed to find more accurate information faster through a single and consistent source of knowledge, so they have deployed Transversal's Prescience Contact-Centre Adviser.
Following hot on the heels of the DVW Alteryx Connector for SAP, the fastest, easiest way to extract data from SAP into Alteryx, De Villiers Walton has developed the, DVW Alteryx Data Loader for SAP.
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