We know that some SAP Hybris Cloud for Customer (C4C), customers are experiencing challenges with the performance of the solution particularly in a contact centre environment.
While a lot of the C4C system is “locked off” to customers and their implementation partner, there are still things that can be done to enhance the performance of the solution.
This may require some creative thinking around the end-to-end processes you have implemented or the optimization of SAP Cloud Application Studio developments and integrations with external applications.
Let us help you to get the most from your investment in SAP Hybris Cloud for Customer. If this issue resonates with you, contact us for a free, no-obligation discussion about your specific challenges.